FAQs

 

Kryvalis Hair Dryers – FAQ

Welcome to our FAQ page! Here, you’ll find answers to common questions about our hair dryers, features, orders, shipping, and more. Need further assistance? Reach out to us anytime at support@kryvalis.shop.

What types of hair dryers do you offer?

We offer a carefully curated selection of high-quality hair dryers, including:

  • Ionic Hair Dryers – Reduce frizz and enhance shine

  • Ceramic Hair Dryers – Gentle heat for healthier hair

  • Tourmaline Hair Dryers – Fast drying with smooth results

  • Travel Hair Dryers – Compact and lightweight for on-the-go styling

  • Professional Hair Dryers – High-performance models for salon-quality results

What features do your hair dryers have?

We prioritize performance, safety, and ease of use. Features include:

  • Multiple Heat & Speed Settings – Customize your drying experience

  • Cool Shot Function – Set your style with a burst of cool air

  • Lightweight & Ergonomic Design – Comfortable to hold for extended use

  • Attachments Included – Diffusers, concentrator nozzles, and styling combs

  • Durable Materials – Long-lasting motors and heat-resistant casing

How do I maintain my hair dryer?

To keep your dryer performing its best:

  • Clean the Filter – Remove lint and hair regularly

  • Avoid Water Exposure – Keep the dryer dry and never submerge it

  • Check the Cord – Inspect for wear and tear before each use

  • Store Safely – Keep in a cool, dry place when not in use

How is my order packaged?

We package all hair dryers securely to ensure safe delivery:

  • Protective Packaging – Boxes with padding to prevent damage

  • Eco-Friendly Materials – Minimal and recyclable packaging when possible

  • Instruction Manual – Included for easy setup and safe use

How long does shipping take?

  • Domestic Orders: 3–7 business days

  • International Orders: Varies by destination

  • Preorders or Special Requests: Lead times are specified on the product page

Delivery times may vary due to holidays or weather conditions.

Do you offer free shipping?

Yes! We offer free standard shipping on all domestic hair dryer orders.
International shipping rates are calculated at checkout.

Can I track my order?

Absolutely. Once your order ships, you’ll receive an email with tracking information to monitor delivery in real time.

Can I change or cancel my order?

Yes – if your order hasn’t been shipped yet. Contact us as soon as possible. If your order has already been dispatched, we’ll assist you through our return or exchange process.

What is your return policy?

We accept returns within 14 days for hair dryers in original condition and packaging.
If your dryer arrives damaged or defective, please contact us within 48 hours of delivery.

Do you offer bundles or special sets?

Yes! We occasionally offer styling bundles, including hair dryers with brushes, straighteners, or travel kits. Sign up for our newsletter to stay informed about exclusive offers and new collections.

How can I contact customer service?

  • Email: support@kryvalis.shop

  • Phone: (920) 538-2794

  • Address: 7217 East Colonial Drive ste 216, Orlando Florida 32807, United States

  • Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Do you ship internationally?

Yes, we ship hair dryers worldwide where shipping regulations permit.
Please note: Customs duties and import taxes may apply and are the buyer’s responsibility.

Can I get a discount on my first purchase?

Of course! Subscribe to our newsletter and receive 10% off your first order, plus early access to new arrivals and member-only promotions.